Any claims for damaged/ defective items must be submitted within 7 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 7 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
1. Write to us at firstname.lastname@example.org to let us know what you're unhappy with.
2. Wait for our response. We will reply within 24 business hours and provide instructions for the returns procedure.